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DESIGN BEFORE YOU BUILD

A Business Diagnostic & Roadmap That Gives You Clarity and a Confident Path Forward

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Before you make big operational changes, you need a clear picture of what’s working, what’s not, and where to focus your resources for maximum impact.

Growth Creates Complexity—
But It Shouldn’t Create Confusion

As companies scale, misalignment and inefficiency build slowly until they become impossible to ignore. A diagnostic assessment gives you the visibility needed to identify gaps and misalignment of process with company goals.

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Do You Recognize These Symptoms?

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Performance feels inconsistent
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Cross-department friction affects execution
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Roles and priorities are unclear
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You feel something is “off,” but can’t pinpoint it
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Meetings aren’t driving results
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Important initiatives stall or lose momentum

A Structured Assessment That Reveals What’s Really Holding Your Business Back

The Discovery & Diagnostic Process Gives You:

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✔ A clear picture of how work actually flows today

✔ Insight from leadership and team perspectives

✔ Identification of bottlenecks, inefficiencies, and risks

✔ Insight into where priorities and accountability are misaligned

✔ A roadmap that accelerates execution and reduces wasted effort

The Impact You Can Expect:

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✔ Better decision-making grounded in data, not assumptions

✔ Reduced operational friction

✔ More focused leadership meetings with real follow-through

✔ A unified team committed to the same goals

✔ A clear plan you can trust before investing in change

A Proven Framework Built to Uncover Truths and Build Alignment

STEP 1

Leadership & Team Interviews


Gather honest feedback on communication, workflow issues, and opportunities from the people closest to the work.

Business Document Review
STEP 2

Company Performance Review

 

Analyze workflows, processes, KPIs, financial indicators, and systems to identify inefficiencies and missed opportunities.

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STEP 3

Operational Assessment

 

Connect people, systems, goals, and accountability to understand where structure or leadership clarity needs to evolve.

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STEP 4

Develop

Roadmap

 

Translate insights into a prioritized execution plan with ownership, timelines, and next steps—clear, actionable, and ready to implement.

Don’t Build New Systems Until You Understand the Old Ones

Just as no one begins construction without a design, no company should overhaul operations without first understanding how the business truly works and having a well prepared plan. This phase ensures every improvement that follows is intentional, efficient, and aligned with future goals.

Your Diagnostic Package Includes:

  • Discovery Summary Report with findings and recommendations

  • Identification of operational gaps and priority issues

  • Recommendations for systems, roles, and process improvements

  • A visual Roadmap outlining next steps with timelines and responsibilities

  • Optional implementation support (Fractional COO, process buildout, etc.)

Note: This is not a generic report. It’s a precise, tailored roadmap designed to fuel immediate momentum and long-term improvement.

Why Work With
On the Mark Advisory?

 

Mark is a seasoned design and construction operations leader with decades of experience and a sharp eye for pattern recognition. He excels at diagnosing organizational challenges, strengthening leadership teams, and building systems that drive predictable performance.

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You Benefit From:

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✔ Decades of operational leadership experience

✔ Deep understanding of service and design-build business models

✔ A disciplined, practical, no-fluff approach

✔ Ability to cut through complexity to reveal the real issues

✔ Trusted partner to leadership teams navigating growth

Trusted by Leaders Who Need Clarity and Momentum

“I’ve known Mark in a professional setting since 2017, during a five-year run in a peer group together. Mark is an exceptional leader—smart, focused, and able to cut through complexity to find the right path forward. His ability to analyze and course-correct when a business is off track is truly impressive. If you have the opportunity to work with Mark, you’re in great hands. He’s the real deal, and his insights into leadership and business management can make a meaningful impact.”

 

— Jef Forward, Forward Design Build

Engagement Structure & Investment

This is a fixed-fee engagement, with pricing tailored to your company’s size, scope, and level of team involvement. Most diagnostic reviews are completed within 4–6 weeks, giving you a clear, timely assessment without unpredictable costs.
 

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Ready to Gain the Clarity Your Business Needs to Grow?

Start with a structured assessment that gives you direction, alignment, and a roadmap you can trust.

Every strong company begins with a strong plan. The Discovery & Diagnostic Package provides the clarity, alignment, and operational insight leaders need before making meaningful changes. If you want to scale your business with precision—not guesswork—this is where the path forward begins.

Your Next Step Toward a Smarter, Stronger Business Starts Here.

Ready to get started? Let’s connect.

Haymarket, VA

571-480-1212

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© 2026 On the Mark Advisory

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